Water sedge that we use has pretty shiny surface which makes it difficult to dye and colour. To prevent colour falling to your cloths, please avoid direct contact with white or light colour cloths. The loss of colour will fade or stop after a few uses. In case the colours transfer to your cloths, please note that it can be removed or cleaned with regular wash.
We currently use chemical dye to make sure the fixation of the colour. Natural dye is still being researched. We will implement it as soon as it’s successful.
All international orders placed on our website will be shipped via DHL Express. It takes approximately 2-5 business days to reach your door.
For Thailand Domestic orders, we ship via Thailand Post, Alpha Fast and Flash Express. It only takes 1-2 Days.
For all domestic orders, the shipping fee is 100 THB/Bag.
For international orders, we use DHL Express. The shipping fee will depend on the size of the box and also the destination countries. The fee is around 1,000 - 2,000 Baht/shipment. The shipping fee will show on your checkout page. It will be calculated based on your bag and the shipping address.
* Please note that some countries might have import duties and tax. DHL will collect it from you upon delivery.
Yes, you can. Please send us chat message via Chaksarn Facebook Page or Line ID: @chaksarn. Our lovely team will reply to you as soon as possible.